Bento WordPress Integration

Bento plugins track events, update data, and record LTV, storing everything in your Bento account for easy analysis.

Overview

The Bento WordPress Plugin offers two core functionalities:

• Event Tracking: Automatically track key events across popular WordPress plugins
• Data Management: Update user data and record lifetime value (LTV) metrics

The plugin supports multiple popular WordPress platforms and plugins including:

• WooCommerce and WooCommerce Subscriptions
• LearnDash
• Easy Digital Downloads
• Elementor Forms
• WPForms
• Bricks Forms
• ThriveLeads
• SureCart

Configuration

Requirements

1. Active Bento account with API keys
2. Latest version of WordPress
3. Any supported integration plugin

Installation Steps

1

Download

Download the Plugin from github here as a zip

2

Install plugin

Install the plugin by uploading the downloaded zip file.

3

Generate Bento Keys

Generate your Bento API Keys if you have not from your teams screen

4

Plugin Keys

Enter the Bento keys into the plugin. Copy and paste as you go.

Once you have entered your keys, click the Connect To Bento button to save your settings.

If the connection is successful, you will see a green success message and the rest of the settings will be visible.

You are of course welcome to configure the connection settings later on, and browse some of the plugin features.

5

User Tracking & Logging (optional)

If you would like to log user activity such as page views you can enable Site Tracking. This will inject a simple js script into your wordpress site.

Some additional logging options are available, such as turning on debugging for the plugin that will log a debug stream to the wordpress debug.log file. Plase be aware that this can be quite verbose and you should consider purging the log after you are done. Not recommended to leave on in production.

You can enable email logging, which is useful for debugging and testing when using Bento transactional emails. This feature allows you to see what emails are being sent and provides insights if you have questions about email interactions. However, it's not recommended to leave this feature on in production. The emails will be visible under the mail logs menu item, and you can clear them anytime using the Clear Logs button.

6

Transactional Emails (optional)

Transactional Emails are supported by Bento and is designed for low volume transactional emails. It is not designed for high volume/frequent bulk sending.

Once you enable it you will need to configure the Bento Author in the drop down menu after enabling it. After you have done this, you are ready to send.

The final option: sending transactional emails to unsubscribed users. Proceed with caution—if recipients label your messages as spam, your sending reputation is impacted.

Integration Status

The Bento WordPress plugin now supports displaying the status of integrations on the plugin settings page. When the WordPress plugin detects that a supported plugin is installed, a green tick will appear next to the plugin name. If the plugin is not installed or not supported, the plugin name will be displayed in gray.

Caching Configuration

Bento's script is personalized and dynamic, changing on every page load to power on-page personalization. When using caching plugins like WP Rocket or SuperCache, you must:

• Exclude the custom Bento.js script from caching
• Ensure dynamic content is properly handled

Event Tracking

WooCommerce Events

The following WooCommerce Events are triggered and sent to Bento.

WooCommerce Subscriptions Events

Sure Cart

Easy Digtial Downloads

LearnDash

Elementor Forms

• Custom event names configurable per form
• Set up through "Actions After Submit" in form settings by selecting Bento

WPForms

• Events use form name as event name
• Automatic tracking for all form submissions

ThriveLeads

• Events follow format: $thrive.optin.{form_identifier}
• Example: $thrive.optin.fancy-optin-shortcode-form-v6n9w1

Event Testing

To verify events are being tracked correctly:

1. Complete an action that should trigger an event
2. Check the Bento dashboard for the event

3. Verify all expected data is present

User history and LTV

Monitor and manage user data including:

• Purchase history
• Event timeline
• Subscription status
• Form submissions

Subscriber Management

Automatically synchronize new users into Bento:

• Add new users as Bento subscribers automatically for instant marketing integration.
• Use forms and activity data to tag users for precise segmentation and personalized messaging.
• Target specific subscriber tags to create lists for tailored marketing campaigns aimed at particular audience segments.
• Automate subscriber quality, list management, and personalization with Bento—no coding required.

FAQ