Bento

DNS Setup for Bento

Configure DNS records to authenticate your domain for Bento email sending. Proper DNS setup ensures your emails reach the inbox instead of spam folders and helps maintain a strong sender reputation. In addtion, many email providors now require them. (gmail, yahoo, microsoft)

Why DNS Configuration is Required

Email authentication has become critical for deliverability. When you send emails through Bento, receiving email servers check your domain's DNS records to verify that Bento is authorized to send emails on your behalf. Email authentication through DNS records helps:

  • Improve deliverability - ISPs trust authenticated emails more
  • Prevent spoofing - Protects your domain from being impersonated
  • Build sender reputation - Establishes trust with email providers
  • Reduce spam filtering - Authenticated emails are less likely to be marked as spam

DNS Provider Guides

Choose your DNS provider below for step-by-step setup instructions:


Required DNS Records

You'll need to add these 6 DNS records to authenticate your domain with Bento:

CNAME Records (4 required)

  • Purpose: Domain verification and link tracking
  • Format: Subdomain pointing to Bento's servers
  • TTL: 3600 seconds (1 hour) recommended

TXT Records (2 required)

  • Purpose: SPF and DKIM authentication
  • Format: Text strings containing authentication data
  • TTL: 3600 seconds (1 hour) recommended

General Setup Instructions

If your DNS provider isn't listed above, follow these general steps:

1
Add Domain in Bento

Go to Settings → DNS and add your domain to generate the required DNS records.

2
Access DNS Management

Log into your DNS provider's control panel and navigate to DNS management for your domain.

3
Add CNAME Records

Create 4 CNAME records using the values provided in your Bento dashboard.

4
Add TXT Records

Create 2 TXT records for SPF and DKIM authentication using the provided values.

5
Wait for Propagation

DNS changes can take 5 minutes to 48 hours to propagate globally, though most changes are live within an hour.

6
Verify in Bento

Return to Bento and click "Verify Domain" to confirm all records are properly configured.


Troubleshooting Common Issues

Frequently Asked Questions

Find answers to common questions or contact our support team

Records Not Found

If Bento can't find your DNS records:

  • Wait longer for DNS propagation (up to 48 hours)
  • Double-check record names and values for typos
  • Ensure TTL is set to 3600 or lower
  • Verify you're editing the correct domain zone

Partial Verification

If only some records verify:

  • Check each record individually using DNS lookup tools
  • Some providers require different formatting for TXT records
  • Ensure CNAME records don't have trailing dots unless required
  • Contact your DNS provider for specific formatting requirements

Testing Your DNS Records

Use these tools to verify your DNS records are properly configured:

Online DNS Lookup Tools

  • DNSChecker: Test DNS propagation from multiple global locations
  • WhatsMyDNS: Simple propagation checker with global perspective

Command Line Tools

# Check CNAME records
dig CNAME your-subdomain.yourdomain.com

# Check TXT records
dig TXT yourdomain.com

# Check from specific DNS server
dig @8.8.8.8 TXT yourdomain.com

DNS Propagation Timeline

~5 min
Local
5-60 min
ISP
1-24 hrs
Regional
24-48 hrs
Global

Next Steps

Once your DNS records are verified:

  1. Test Email Sending: Send a test email to verify everything works
  2. Monitor Deliverability: Check your email performance in Bento's dashboard
  3. Maintain Records: Don't modify or delete these DNS records
  4. Scale Confidently: You're now ready to send high-volume email campaigns

Need Help?

If you encounter issues or have questions:

  • Check our provider-specific guides above for detailed instructions
  • Join the Bento Discord for community support
  • Contact Bento support through the dashboard

Your email deliverability depends on proper DNS configuration, so take the time to set it up correctly!